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><channel><title>Electric Mill &#187; customer service</title> <atom:link href="http://www.electricmill.com/tag/customer-service/feed/" rel="self" type="application/rss+xml" /><link>http://www.electricmill.com</link> <description>Development, Design &#38; Strategy for the Web</description> <lastBuildDate>Fri, 14 Oct 2011 15:15:56 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator> <item><title>Customer Service Lesson</title><link>http://www.electricmill.com/customer-service-lesson/</link> <comments>http://www.electricmill.com/customer-service-lesson/#comments</comments> <pubDate>Fri, 06 Mar 2009 07:00:24 +0000</pubDate> <dc:creator>Kevin</dc:creator> <category><![CDATA[Customer Stories]]></category> <category><![CDATA[customer service]]></category><guid
isPermaLink="false">http://www.electricmill.com/?p=335</guid> <description><![CDATA[Maybe the title of the post should have actually read &#8220;think carefully about how you react to a customers suggestion near the end of a working day&#8221;. Yesterday was just one of those days, and at the end of it I had one of those customer conversations that you are probably warned about in any [...]]]></description> <wfw:commentRss>http://www.electricmill.com/customer-service-lesson/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> </channel> </rss>
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